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The Tipping Point Toward A Library Experience Platform - Being Future Ready In The New Reality

Mr Roger Read

Innovative Interfaces

Today’s information seeker is accessing knowledge through a variety of platforms, provided by organisations seeking to capture a share of billions of dollars in consumer and advertising revenue. Companies that lead and compete in the modern day online consumer market have a great deal of influence over the data standards and interfaces via which experiences are offered. There is much less offline time than there would have been only 10 years ago.

Our behaviors and societies are changing to embrace the virtual, and to leverage services provisioned by AI.

The user of today has little time to research or to explore, they hold down multiple life roles simultaneously and have more information than ever to collect, process and act upon.  

Where does this leave libraries? The patrons we have tried to captivate and keep engaged, the people which you have committed to educate and guide are constantly delighted and distracted by these extremely large and extremely well funded competitors. The library industry has fallen behind the world around us and I believe it’s because of an attachment to Marc as a standard for metadata and a reluctance from vendors to risk moving beyond this.

Library systems and content providers of today have made long term investments in architectures that threaten your ability to engage and delight clients. In many cases the need for change has seen focus shi from this pressing to the easy to address promise of improved work ow management. Which is yet to be quantified as a delivered outcome.

Librarians, facilitators, conservators and protectors of knowledge no longer have the time to be librarians. Pushing information from system to system and these very systems hide the richness of your years of data curation work. This presentation will discuss how the future of libraries the use of linked data and Artificial intelligence to o er new and ever evolving solutions. We will o er real word examples and research to back up this claim and predict the next 5 years of innovation in this market.