Ms Louise Dick1, Ms Jo Lambert2
E-resources are central to today’s academic library collections and account for a significant proportion of library spend. In order to demonstrate value and impact, to maximise investment and shape collections, it is important to have meaningful usage data for library resources. However, obtaining figures that are reliable, consistent and comparable across publishers and platforms can be a challenge.
In response to common difficulties expressed by its member libraries in harvesting and reporting usage of multiple electronic resources, CAVAL (an academic library consortium in Australia) approached and subsequently partnered with Jisc (providers of digital solutions for UK education and research) to introduce the Journal Usage Statistics Portal (JUSP) service
to Australia and New Zealand. This presentation will describe the JUSP project, the subsequent pilot of Jisc’s Institutional Repository Usage Service (IRUS), and the possibilities for further international collaboration, demonstrating that united needs and collaborative approaches lead to stronger solutions. JUSP is a standards-based service from Jisc, supported by a growing list of participating publishers, that collects, checks and presents individual libraries with a dashboard of reports on their eresource usage.
An initial, five institution JUSP pilot in ANZ, swiftly tipped over to a live service, with JUSP currently being used by 22 university libraries in Australia and New Zealand, with local support from CAVAL. Trusted, comparable data also underpins sector-wide reporting. In 2017 the inclusion of new data elements on ebook and ejournal usage in the CAUL (Council of Australian University Librarians) annual library statistics collection was in part influenced by the uptake of JUSP within the community.
The Jisc-CAVAL collaboration has now extended to a 2018 ANZ pilot of Jisc’s IRUS service, running in tandem with a USA pilot, addressing similar challenges around consistency and comparability of usage data for institutional repositories, with the potential to support local, national and international reporting.
Both JUSP and IRUS are user-driven services from Jisc, developed in response to academic library requirements. Meeting the united-needs of a growing international community of users, whilst partnering with member-driven organisations like CAVAL, can only help such services grow stronger.