Presentation Summary
The University of Canterbury (UC) is preparing to launch an innovative student mobile app as part of its broader Digital Transformation Strategy early 2025. This mobile platform provides a unified digital companion, streamlining access to academic schedules, course materials, support services, and real-time notifications tailored to the needs of UC’s diverse student population.
This presentation will discuss UC's collaborative approach to designing a solution based on extensive user experience (UX) research, co-design sessions, and insights from ongoing pilot tests. By integrating various systems and Enterprise Services, the app offers a seamless experience that reduces student effort and improves engagement. Key features include an integrated calendar, personalized notifications, and access to a chatbot, all designed with inclusivity and accessibility in mind, reflecting UC’s commitment to Te Tiriti o Waitangi.
Join us as we explore the app's design journey, technical challenges, and expected outcomes, including enhanced student satisfaction and academic engagement. This session will provide insights for institutions seeking to innovate through mobile technology and deliver cohesive, student-centric digital experiences.
Meet the Speakers
Dana Burnett
Director Digital Channels And Research Experience, University of Canterbury
Dana Burnett is the Director of Digital Channels & Research Experience at the University of Canterbury (UC), where she leads digital transformation initiatives that enhance student engagement and support UC’s strategic vision for educational and research innovation. With a focus on integrating cutting-edge digital tools and fostering collaboration, Dana is driving UC’s efforts to create an adaptive, future-ready online learning environment. She is committed to delivering an exceptional, modern student digital experience.
Michael Oulsnam
Chief Digital Officer, University of Canterbury
Michael Oulsnam is the Chief Digital Officer at the University of Canterbury, with responsibility across digital experience, technology operations and the digital security of the University. He is leading a transformational programme of work to advance UC’s Digital capabilities, whilst also enabling multiple strategic initiatives underpinning it’s 2030 business strategy. Michael’s goal is to advance a secure, integrated, and innovative digital environment.
