AI - how will higher education see real value and not hype? - THETA 2025

Executive Counselor, Info-tech Research Group

Presentation Summary

This presentation shows the increasing interest and expectations surrounding AI in the education sector, highlighting its transformative potential. Educational institutions are turning to IT for guidance on how AI can enhance operations and learning outcomes. However, challenges such as limited resources, regulatory concerns, and a lack of understanding about how to effectively implement AI pose significant obstacles to adoption.

Info-Tech outlines a strategic approach for institutions to leverage AI responsibly. This begins with identifying and prioritizing relevant use cases that align with organizational goals. By employing a structured use case analysis tool, institutions can focus on high-impact areas, thereby facilitating executive buy-in and ensuring that investments in AI deliver substantial value.

Key motivations for adopting AI in education include improving learner outcomes, enhancing operational efficiency, and addressing rising student demands. The presentation shows that while AI presents opportunities for personalized instruction and streamlined administrative processes, it also introduces risks such as data privacy issues, potential bias, and the possibility of undermining academic integrity through cheating.

The necessity for a clear AI strategy is emphasized, one that not only prioritizes relevant use cases but also integrates risk management and ethical considerations into its framework. Continuous monitoring and oversight are crucial to mitigate the challenges associated with AI deployment. Ultimately, the presentation advocates for educational institutions to view AI as a catalyst for innovation—promoting enhanced teaching methods, improved student experiences, and data-driven decision-making. By addressing both the opportunities and challenges of AI, educational institutions can position themselves to harness its full potential, thereby fostering a more effective and resilient learning environment.

 

Meet the Speaker

Ian Palmer

Executive Counselor, Info-tech Research Group

Ian is an experienced IT leader who understands how technology can support and help drive business outcomes. He understands the need for IT to help support strategic goals and drive business value. With over 15 years’ experience in IT across multiple sectors including education, state government, local government, and consulting. This included leading UTS College to deliver outstanding capability and General Manager – IT for Australia’s largest private education provider. 
Ian is passionate about helping people and understands the value of technology in driving new opportunities especially in the ever-growing field of AI.
As a CIO, Ian developed high performing teams who delivered digital transformations and drove impact across the organization. He was able to identify value opportunities and produce strategic plans including technology roadmaps, digital transformation, cyber security, and AI.
Ian has presented at multiple conferences recently presenting at the Tertiary ICT Conference in New Zealand.

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AI - how will higher education see real value and not hype? - THETA 2025

View this presentation by Ian Palmer from Info-tech Research Group.

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THETA 2025

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