The offer has been designed to provide CAUDIT members with access to a modern end-to-end IT performance management solution (called EAGLE-i) via a scalable set of managed services.

The offer is centred around End-User Experience monitoring of critical IT based services (such as learning management systems, student & staff portals, finance, HR & records applications, mail, library & website services and so on) and can be extended to provide monitoring and management of underlying systems (i.e. infrastructure, application & transaction monitoring).