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IT Helpdesk – The New Student Experience Redesigned

Your learning solution is only part of the story. Supporting it is the other.
Increase student success with 24/7/365 virtual one-stop support. Hear from Blackboard on how you can provide best in class student and faculty support services, around the clock, to make sure your learning technology investments deliver on your academic goals.

Blackboard Help Desk Services deliver scalable resources and technology to support a university or college’s learning management System (Blackboard Learn, ANGEL, Sakai, Desire2Learn, Canvas and Moodle), as well as over 100 of of the most commonly-used applications and technologies, including Microsoft Office, Google apps, e-mail, and collaboration technology.

With Blackboard Help Desk Services, institutions can enhance student, faculty, and administrative staff support and satisfaction, while delivering time savings to in-house IT resources to focus on more value added technology support, adoption, and technology expansion projects