The Institute Program focuses on developing participants' management
skills, particularly those related to managing interactions with
the campus community and working with other people. The Program
provides a foundation of management skills and is of benefit to
those who are involved in information technology and information
resources within universities.
| General Sessions |
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Organisational Decision Making |
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Understanding individual, group and organisational decision making
Exploring organisational culture and context and their impact on decision making
Making good decisions and influencing good decision making |
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Effective Teams |
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What makes a good team
Team roles and types
Stages of team development |
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Personal Communication |
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Perceptions in the communications process
The key elements of good communication
Communications styles and how to use them
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Project & Portfolio Management - Context for success |
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Project & Portfolio Management in the campus context
Stakeholder and change management
Key criteria for successful delivery of objectives
Communication in a project context
Your role in projects |
| Topic Sessions |
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Situational Leadership |
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Understand the situational leadership model and the importance of
varying your leadership behaviors
Diagnose your personal leadership tendencies and areas for potential
improvement
Practise applying the model within higher education |
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Managing for Performance |
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Linking performance with organisational goals
Understanding the performance management cycle
Managing underperformance and difficult people
Giving (and receiving) constructive feedback
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Managing Our Changing Careers |
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Personal career objectives
Facilitating career change
Planning your career |
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Leading & Managing Change |
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Dynamics of change
Planning for change
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Managing Up, Across and Around |
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Managing your new, standing or interim boss
Managing senior administrators, faculty and steering committees
Identifying and getting a desired outcome
Building trust, credibility and a network
Communication techniques for managing up and across
Identifying relevant values and interests
Recognizing and uncovering powerful relationships |
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Building Your Leadership |
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Leadership behaviours that breed success
Basics of emotional intelligence and its importance to leadership
Assessment of your own emotional intelligence and areas for potential
improvement |
| Case Study |
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Participants work in small groups for a highly interactive
problem-solving activity related to the use of IT in universities.
The Case Study aims to apply some of the concepts and skills
developed at the Institute as well as look at core issues faced
in universities. On the final day, groups will have the opportunity
to present their solutions in creative and innovative ways. |