Institute Faculty

Gerrit Bahlman David J Ernst Avril Grant Cathrine Harboe-Ree

Margo Hellyer David Lassner Paul Sherlock Stephen Whiteside

Gerrit Bahlman
		Gerrit Bahlman is the Director of Information Technology and Organisational Development at Massey University. As Director of IT he has been involved in the strategic planning, development, management and design of administrative, academic, research and communications support systems at Massey University since 1989. Gerrit holds a Bachelor's degree in Mathematics and Chemistry, a Masters Degree in Science from Canterbury University and a Diploma in Teaching from the Christchurch College of Education. He has taught and held senior management roles in Education; worked as a consultant in information technology; in international aid for the New Zealand Ministry of Foreign Affairs introducing computer technology into the University of the South Pacific; as a free lance writer in information technology; and as a leader in the use of computers in education and administration. He has a strong interest in change management and has applied those skills to the establishment of new campuses; mergers of educational institutions and the establishment of new systems and services in educational contexts.
David J Ernst
		David J. Ernst is the Chief Information Technology Officer (Assistant Vice Chancellor for Information Technology Services) at the California State University (CSU.) He provides information technology leadership for the 23-campus CSU system. He serves on the Boards of IMS Global Learning Consortium and the MERLOT Project. Prior to joining the CSU in 1995, David was a senior manager consulting in higher education for Coopers & Lybrand. Over the past twenty-five years, David has held senior management and information technology positions at UC San Diego, Stanford University and UC San Francisco. He holds Bachelor's Degrees in Political Science and Rhetoric and a Juris Doctor Degree from the University of California, Davis.
Avril Grant
		Avril Grant is the Manager of Client Quality Services in Information Technology Services (ITS) at Queensland University of Technology. She is accountable for quality of service, quality of communication and quality of information within ITS. Specifically this means that Avril is responsible for marketing and communication, IT training, strategic client liaison, IT Service Management, the QUT web presence and IT leadership development. Avril holds a Bachelor of Science - Computing and has over 25 years experience in the IT industry in both private industry and the university sector, within Australia and oversees. Her various roles range from programming and analysis, training, support and liaison through to management and leadership. Areas of interest also include Knowledge Management, Change Management and the challenges faced by knowledge workers in an IT environment.
Cathrine Harboe-Ree
		Cathrine Harboe-Ree is the Monash University Librarian. She is a member of the CAUL (Council of Australian University Librarians) Executive, the CAUL representative on the eResearch Coordinating Committee and a member of the Editorial Board of Australian Academic & Research Libraries. Cathrine’s interests include the transformation of library buildings and services to meet 21st century needs, and digital library initiatives. She has established an electronic press for the university and is the project leader of the Commonwealth Government funded project, ARROW, which is developing institutional repository solutions for the management of digital assets.
Margo Hellyer
		Margo Hellyer is the Director of Client Services in the Information Technology Services Division at Monash University. Her responsibilities cover IT support for staff and students, training, marketing and communications, and the University's lecture theatres and telephone switchboards. After initially studying agriculture, Margo has moved into IT and management with positions in the Victorian public sector and Deakin University before joining Monash in 1999. Her professional interests cover customer relationship management, strategic and operational planning, service improvement, change management and staff development.
David Lassner
		David Lassner serves as the first Chief Information Officer for the University of Hawaii, Hawaii's statewide system of public higher education comprised of 10 campuses and 5 education centers on 6 islands. He is also a member of the Graduate Faculty of the University of Hawaii where has taught online and in-person in Computer Science, Business, Communication and Education. David chairs the Internet2 Applications Strategy Council and serves on the Board of Trustees of Internet2. He is active in a number of other professional organizations including EDUCAUSE and the Western Cooperative for Educational Telecommunications, where he currently chairs the Steering Committee. David holds AB and MS degrees from the University of Illinois in economics and computer science respectively, and a Ph.D communication & information sciences from the University of Hawaii.
Paul Sherlock
		Paul Sherlock is the Director of Information Strategy and Technology Services at the University of South Australia. Prior to joining the University in 2001 Paul held senior IT management roles at the Defence Science & Technology Organisation (DSTO) and BHP/Billiton. Paul has a Bachelor Degree in Electrical Engineering and an Associate Diploma in Computing from the University of South Australia, a Masters in Business Administration from the University of Adelaide and a Graduate Diploma in Finance from the Securities Institute.  Paul is currently the Deputy Chair of the Council of Australian University Directors of Information Technology (CAUDIT).
Stephen Whiteside
		Stephen Whiteside is the Director of IT for the University of Auckland.  He is responsible for strategic planning and campus IT leadership, and manages a team of 150 staff.  Stephen holds a Bachelor’s degree in Commerce, and is a Chartered Accountant.  In 2005 he chaired the organising committee for EDUCAUSE Australasia, which was held in Auckland.  Prior to joining the University, Stephen was the CIO for Canterbury District Health Board, and a consultant for Coopers & Lybrand (now PWC).  At PWC Stephen consulted on IT strategy, delivery and computer security.  Stephen has a strong interest in leadership, and is an alumnus of the Australian Graduate School of Management General Manager Program.