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Institute Faculty
| Gerrit Bahlman |
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Gerrit
Bahlman is the Director of Information Technology
and Organisational Development at Massey
University. As Director of IT he has been involved in the
strategic planning, development, management and design
of administrative, academic, research and communications
support systems at Massey University since 1989.
Gerrit holds a Bachelor's degree in Mathematics and Chemistry,
a Masters Degree in Science from Canterbury University
and a Diploma in Teaching from the Christchurch College
of Education. He has taught and held senior management
roles in Education; worked as a consultant in information
technology; in international aid for the New Zealand Ministry
of Foreign Affairs introducing computer technology into
the University of the South Pacific; as a free lance writer
in information technology; and as a leader in the use of
computers in education and administration. He has a strong
interest in change management and has applied those skills
to the establishment of new campuses; mergers of educational
institutions and the establishment of new systems and services
in educational contexts.
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Anne Dwyer
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Anne
Dwyer is the Executive Director (Organisational
Support) at the University of Technology, Sydney. She is responsible
for the strategic planning and management of IT across
the University, including all infrastructure, user support
services and core enterprise applications. Anne has a BBus(Acc)
and GradDip in Information Systems Management from Charles
Sturt University (MCAE). She began her career as an accountant
holding various financial and administrative management
roles at Ansett prior to moving into IT management in the
late '80s. Following this she was the Director of IT for
Arthur Andersen's Australian and New Zealand operations
for 4 years before joining UTS in June 1999.
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| David
J Ernst |
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David J. Ernst is the Chief Information Technology Officer
(Assistant Vice Chancellor for Information Technology
Services) at the California State University (CSU.) He
provides information technology leadership for the 23-campus
CSU system. He serves on the Boards of IMS Global Learning
Consortium and the MERLOT Project.
Prior to joining the CSU in 1995, David was a senior
manager consulting in higher education for Coopers & Lybrand.
Over the past twenty-five years, David has held senior
management and information technology positions at UC
San Diego, Stanford University and UC San Francisco.
He holds Bachelor's Degrees in Political Science and
Rhetoric and a Juris Doctor Degree from the University
of California, Davis.
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| Avril Grant |
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Avril Grant is the Manager of Client Quality Services in Information Technology Services (ITS) at Queensland University of Technology. She is accountable for quality of service, quality of communication and quality of information within ITS. Specifically this means that Avril is responsible for marketing and communication, IT training, strategic client liaison, IT Service Management, the QUT web presence and IT leadership development.
Avril holds a Bachelor of Science - Computing and has over 25 years experience in the IT industry in both private industry and the university sector, within Australia and oversees. Her various roles range from programming and analysis, training, support and liaison through to management and leadership. Areas of interest also include Knowledge Management, Change Management and the challenges faced by knowledge workers in an IT environment.
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| Margo Hellyer |
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Margo
Hellyer is the Director of Client Services in the Information
Technology Services Division at Monash University. Her
responsibilities cover IT support for staff and students,
training, marketing and communications, and the University's
lecture theatres and telephone switchboards. After initially
studying agriculture, Margo has moved into IT and management
with positions in the Victorian public sector and Deakin
University before joining Monash in 1999. Her professional
interests cover customer relationship management, strategic
and operational planning, service improvement, change management
and staff development.
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| David
Lassner |
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David
Lassner serves as the first Chief Information Officer for
the
University of Hawaii, Hawaii's statewide system of public
higher education
comprised of 10 campuses and 5 education centers on 6 islands.
He is also
a member of the Graduate Faculty of the University of Hawaii
where has
taught online and in-person in Computer Science, Business,
Communication
and Education. David chairs the Internet2 Applications Strategy
Council
and serves on the Board of Trustees of Internet2. He is active
in a number
of other professional organizations including EDUCAUSE and
the Western
Cooperative for Educational Telecommunications, where he
currently chairs
the Steering Committee. David holds AB and MS degrees from
the University
of Illinois in economics and computer science respectively,
and a Ph.D
communication & information sciences from the University
of Hawaii.
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| Paul Sherlock |
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Paul Sherlock is the Director of Information Strategy and Technology Services at the University of South Australia. Prior to joining the University in 2001 Paul held senior IT management roles at the Defence Science & Technology Organisation (DSTO) and BHP/Billiton. Paul has a Bachelor Degree in Electrical Engineering and an Associate Diploma in Computing from the University of South Australia, a Masters in Business Administration from the University of Adelaide and a Graduate Diploma in Finance from the Securities Institute. Paul is currently the Deputy Chair of the Council of Australian University Directors of Information Technology (CAUDIT).
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| Neil Thelander |
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Neil
Thelander is currently the Director of Information Technology
Services at Queensland University of Technology. Neil started
his broad career in the Australian Federal Government working
in the Tax, Customs and Health Departments. After 13 years
within the public sector, he began working with Oracle
specialising in system integration for two years. From
there he moved into private consulting for four years specialising
in project remediation and management. His extensive experience
in this area led to a senior executive appointment with
the Queensland Health Department, which he held for over
eight years. Since 1999 Neil has been QUT's Director of
Information Technology Services. His work at QUT is on
fusing the IT and the business aspects of QUT - highlighting
the value QUT can gain from IT and helping the IT department
understand its role in supporting QUT's business objectives.
Neil is also on the Australian Academic Research Network
Board of Directors.
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