Documents for the following projects are available for download here or you can search for relevant documents: type your keywords into the search box to the left, select 'Site Documents' from the drop down list, and press 'Search'.

2005

• CAUDIT IT Benchmarking Appropriate Use Policy
• KPIs for IT Support Data Networks Educational Technology - ALL DATA Updated March 2005
• KPIs for IT Support Data Networks Educational Technology - TRIMMED DATA Updated March 2005
• KPI definitions CAUDIT Benchmarking Surveys
• Current CAUDIT IT Benchmarking Appropriate Use Policy Updated March 2005

2004

• CAUDIT IT Benchmarking Project Overview
• CAUDIT IT Benchmarking Project - Activities for the period March - May 2004
• CAUDIT IT Benchmarking Surveys - On-line forms: When respondents are ready to submit complete data for a survey they should use the on-line forms available at the following URLs. These URLs can also be used to download Word versions of surveys and on-line help files.

• IT Support for Staff and Student [www.ecu.edu.au/KITSC/CAUDIT/itsupport]
• Data Networks Service [www.ecu.edu.au/KITSC/CAUDIT/datanetworkservice]
• Educational Technology support for Teaching Spaces [www.ecu.edu.au/KITSC/CAUDIT/edtechservice]

• CAUDIT IT Benchmarking Institutional Characteristics Campus and Site information

2003

• Presentation by John Lockwood at 2003 Annual Meeting
• CAUDIT Standing Committee on IT Benchmarking, Terms of Reference and Operating Guidelines, 24 January 2003 V1.1
• CAUDIT IT Benchmarking Data Appropriate Use Policy
• CAUDIT Addendum to EDUCAUSE Core Data Survey (CDS) : 17-Feb-2003 - Glossary and Clarification
• CAUDIT IT Benchmarking Committee (CITBC) Meeting/Teleconference 1/2003 - Agenda
• CAUDIT IT Benchmarking Committee (CITBC) Meeting/Teleconference 1/2003 - Notes and actions
• CAUDIT IT Benchmarking Committee (CITBC) Teleconference 2/2003 - Notes and actions

2002

• Working Materials:

• Presentation on CAUDIT Benchmarking Project, Peter Nissen, May 2002
• UCISA Statistics - no available download for this
• Focus Groups on CAUDIT Benchmarking Project
• Workshop on Benchmarking, Sept 2002
• Internal ITS Services catalogue 2002
• Sample Core IT Services definitions from Sept 2002 Workshop - no available download for this

1995

• Benchmarking Pilot Project
  The project will develop and pilot the use of a benchmarking instrument of IT services to be used by Australian universities in order to identify best practices in the services provided and to compare the level of best practice between universities

Updated: 18 February 2010